AUSTRALIA DELIVERY AND SHIPPING INFORMATION

  • We offer Free Express Shipping on all Australian orders!
  • We make every effort to ensure all orders received before 12 pm AEST are shipped same day.
  • All Orders are shipped out of our Sydney (Castle Hill) Warehouse
  • Orders placed on a weekend or Public Holiday (NSW) will not be processed until the next business day. If your order is placed after 12 pm on a business day, it will be dispatched the following business day.
  • Syntricate ship to PO BOXES & Australia Post Parcel Lockers.
  • All prices displayed on our website are in Australian Dollars ($AUD).
Sydney Metro 1-2 Business days
NSW Country Areas 1-3 Business days
Metro: Brisbane; Melbourne; Canberra 1-3 Business days
Metro: Adelaide; Hobart 2-3 Business days
VIC/SA/QLD Country Areas 3-5 Business days
Metro: Perth; Darwin 2-3 Business days
WA/NT/TAS Country Areas 4-7 Business days

Please Note:

  • Delivery times are based on information from our shipping partner (Australia Post) and are subject
    to delay due to causes outside of our control.
  • Some Remote Parts of Australia it might take a bit longer.
  • If you are not home to accept your package, Australia Post will leave a card in your letterbox detailing
    the steps for picking up your delivery at the local post office.
  • All delivery requires a signature.
  • Syntricate.com.au is not guaranteeing delivery dates.
  • In the unlikely event that you have not received your parcel within 5 business days of placing your order, please contact us at info@syntricate.com.au and we can look into your order for you.
  • Express delivery is available for Australian delivered orders within a certain network location. If you live outside of the qualifying postcodes, Express Post will result in the next fastest possible transport link.
  • Goods may not be delivered the next day due to circumstances such as adverse weather conditions, strikes etc. For further information regarding the Australia Post terms and conditions surrounding their Express Post service, please refer to the Australian Post website ( www.austpost.com.au ).

Do you ship any other Country?

At this point in time, we do not ship outside Australia. However, as international postage charges make it more reasonable we will assess expanding beyond Australia. So please keep checking our website and/or subscribe to our Newsletter for regular updates.

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